Billing, refunds and cancellation

Last updated: 16 October 2026 · Public beta

Today Aurevin is free and nothing is charged. This page applies from the day paid plans start, and is shown here in advance so there are no surprises.

Price and renewal

Before you subscribe we show the price, including any VAT, for each billing period, when it renews, and how to cancel. The button you press to subscribe says plainly that you are paying. Paid plans renew automatically each period until you cancel. We email you before a trial ends or a plan renews, with the date, the amount and a link to cancel.

Cancelling

You can cancel at any time yourself in Settings. It is as easy as signing up: no call, email or reason needed. You keep access until the end of the period you paid for and you won't be charged again. We confirm by email.

Refunds

If you are a consumer, you have 14 days from subscribing to change your mind under EU consumer law. If you asked us to start straight away, you pay a proportionate amount for what you have used in that time. Outside that, and for business customers, we do not refund a billing period that has already started, except where the law requires it or we charged you in error. If you think you were charged by mistake, contact us within 14 days.

Failed payments

If a payment fails we email you so you can update your card. If it still fails after a short period that we tell you about, your plan ends and your account is locked.

When a subscription ends

Your data stays in your account and you can still download it, until you delete your account. You can resubscribe to pick up where you left off.

Changes to prices

We will tell you by email at least 30 days before a price change applies to you, and you can cancel before it does.

Contact

aurevin@proton.me